Specialist Transcription Services for all Business Sectors
Providing professional transcription for 100+ clients across all business sectors for over 25 years
High quality, fast turnaround transcriptions of your recordings
Our experienced UK-based team provide a complete range of transcription services for all your specialist requirements.
- We can provide transcription services on an ad-hoc basis, so you only pay for what you need, when you need it.
- Our specialist team of professional transcriptionists has extensive experience across a wide range of industry sectors.
- Depending on the length of the recording, urgent files can be completed and returned within 7 working hours.
- We are interested in what you do. We get to know your business and what you need from us - ensuring that we meet your expectations with regards to quality and turnaround on every occasion.
Specialist Transcription Areas
We cover the following areas, among others. If you don't see your industry in this list contact us today and see how we can help you.
Police and Criminal Evidence Act (PACE) Recordings
Your confidential interviews will be transcribed by our specialist team trained in the requirements of PACE interview transcription. We will provide you with a truly verbatim transcript for internal or court purposes. We can also provide you with a full audit trail of where your data has been stored and processed.
Customer Complaints
We understand that you want to do the best for your customers, because we do too. Transcribing telephone recordings of customer interactions allows you to assess all the facts and provide high levels of customer satisfaction in resolving disputes in a timely manner.
Market Research and Satisfaction Surveys
This service is tailored to your requirements. Where participants are responding to pre-defined questions, we can transcribe the responses only. This allows you to analyse the important information, and only pay for the time it takes.
Specialist Reporting
We have experience of working with SMEs and sole traders, providing a professional service which allows them to focus on the important parts of their business. We can transcribe onto your business templates, in the format you require, saving you time and effort in reformatting.
AI Transcript Formatting
We know that there are advantages to people using AI to transcribe their recordings. However, we can still help with the proofing and reformatting of these documents to ensure that there is no compromise in the integrity of the written word.
Post Mortems and Coroner’s Reports
We have a highly specialised team who have the necessary skills and medical knowledge to transcribe PMs and Coroner’s reports. Please contact us to find out more.
How We Work With You
Tell us what you need
We can transcribe face to face, video and telephone recordings across all video and audio file types. There's no upper or lower limit to the duration of your recordings and your quote will be based on meeting your deadlines.
Upload your files by secure file transfer to our custom client portal
We'll provide you with your unique login details for our client web portal, and full instructions on how to upload your data. This will be transferred, processed and stored in line with our data protection and privacy policies.
We will hand pick your transcription team
Our specialist service includes ensuring that we use the right person for the job. We will assign your work to someone with experience in your field, and for ongoing work we will ensure continuity by allocating your work to the same transcriptionists wherever possible.
We’re available when you need us most
We understand that business needs change and that your clients are your priority. We’ll be there when you need that extra pair of hands to ensure that your workload is managed to the highest of standards.
You can get on with what’s important to you
While we’re transcribing, you can continue to do what’s important to you and your business.
